Frequently Asked Questions
About our Services
Yes, especially if you have been previously assigned to a specific writer and you were satisfied with the kind of service he/she has provided.
No. We have vowed to protect the privacy of both our customers and our writers and we maintain the confidentiality of all transactions. However, we can contact the writer on your behalf and we will provide all your instructions to the writer assigned to you.
We assign the best writer to work on the paper you requested; specifically, someone whose writing expertise and specialization matches the kind of paper you want us to write. All our writers are experts in custom-written essays and we will surely write in accordance to your job request and instructions.
It depends on the type of service you want to avail. With the satisfaction and expertise we deliver our clients, you will find that our writing services are very affordable and value for money. Kindly check our complete list of services and rates for more information.
There are several ways to place an order:
- Fill up the job order form on our website
- Chat with us through our social media accounts (e.g., Facebook and Instagram)
- Send us an email at email@example.com
It is best to send us an e-mail so we can assess your job request immediately. It is also best to attach relevant documents that may be helpful for our writers to accomplish your essay orders.
You can avail of Smart Writer’s essay writing services anytime. We are available 24/7. Fill up the job order form on our website or send us an e-mail at firstname.lastname@example.org and we will be sure to respond to your query in no time. You may also call or message us in the official mobile phone number/s we have posted on this website.
At Smart Writer, we take pride in the expertise of our human writers in producing high-quality essays and papers. As one of the most reputable essay writing services in the world, we do not rely on AI tools to write and produce content for the papers we write. As limited as they are now, AI tools are not yet capable of creating a well-researched and properly structured essay on their own. However, we do recognize the value of AI tools in assisting us in tasks such as spell-checking, grammar correction, etc. Thus, our writers have the option to enlist the aid of AI technologies in a way that meets and maintains the standards of academic institutions. In addition, our clients may also request us to completely avoid the use of AI tools, if they feel that it is not necessary, and we will gladly abide by it.
Delivery and Payment
No. Once you have paid at least half of the total payment for your order, the transaction automatically begins which means, we will immediately work on your paper. Should in the process you change your mind and intend to cancel the transaction, we will terminate the writing process without refunding your payment. Also, for papers that require revisions, we uphold the client’s right to have their paper orders revised accordingly (provided they did not change/ divert or even add a new set of instructions). No refund will be made on papers that have already been written and presented to the client.
You will receive your paper order through e-mail on or before the agreed time and date.
Yes, weekends are included in the processing of work and delivery dates. Our services are available 24/7.
Ideally, you must settle the full or at least half of the amount of the paper you ordered for the transaction to begin. We have several payment options for you to choose from. Just tell us which method is most convenient for you.
It depends on when you need the paper. Papers with a turnaround time of 1 to 4 days are considered “rush orders” while papers with a turnaround time of 5 days onwards are “regular orders”. Please take note that the rate per page may vary depending on how soon you need the job order done.
Privacy and Plagiarism
We have been in the writing industry for many years and our writers have earned a reputation for being excellent and trustworthy. They not only produce well-written but also 100% original and unique content. Aside from our good reputation, all papers completed by our writers also go through a rigorous and meticulous process of checking, editing and proofreading. This means that we put in effort to check or validate the originality (plagiarism-content) of each paper for your peace of mind. We will never send you a completed work that contains any content that has been copied or plagiarized from another source. Instead, we will provide you a well-referenced and well-researched paper that meets the industry standards and of course, your expectations.
Revision and Editing
We respect your right as consumers to receive quality outputs that meet your expectations. However, a request to rewrite an output will need to be investigated by our reputable editors. Once it has been proven that the output sent to you failed to meet our standards (e.g., we failed to follow your instructions, we misunderstood the instructions and came up with a different output, etc.) then the work may be re-written by our writers. Kindly give us ample time to perform the investigation before taking any appropriate action.
Yes. It is our client’s privilege to request for a revision anytime. The revision will be free of charge provided the client did not change or divert from his original instructions. Revisions are free to a maximum of 3 requests. Any request for revision with a new set of (or additional) instructions will have corresponding charges. Also, the requested revised document will only be sent at least 2-3 days to give the writers ample time to address all necessary revisions.
Format and Reference
It depends on the client’s preference. Normally, we use APA (7th Ed.) or Harvard referencing style. In some cases, we use MLA, Chicago, and Turabian depending on the client’s requirements.
Yes. For purposes of uniformity, we use a standard format which is Times New Roman, Font Size 12, double spaced, 1-inch margin on all sides (approximately 250 words per page). Should the client require another format for their papers, we will follow accordingly.
Feedback and Complaints
It is best to send us an e-mail at email@example.com for any questions, concerns, feedback and complaints regarding the paper you ordered.